Man, I’ve got to tell you – ever since I started this whole Year of The Simple goal in January, it’s been non stop learning and reducing stress as the days go by. It’s amazing how much better you feel when less “stuff” is getting thrown your way every other minute!
I already mentioned I no longer have a Facebook, Twitter, and LinkedIn profile anymore for the “real” me, and now that I’m answering all phone calls too no matter what (so I don’t put off things), AND reading all emails too – even in my Spam folder! – it’s been an eye-opening experience to say the least. I’ve reconnected with more friends, gotten rid of more spammer/robo calls, found gems that are somehow routed wrong in my email (one that paid me $200, even!), and have saved tons of stress and mental “storage” throughout. Which is the real purpose for implementing all these new habits – you can’t have a different future if you keep doing the same things! (Feel free to quote that ;))
Anyways, this leads us to a phone call I literally just answered 20 minutes ago that went like this:
“Hi, Can I speak with Mrs. Money?”
“Umm… she’s busy (lie), but may I take a message?”
“Yes, can you have her call me back at this number 1-888-XXX-XXXX. I’m from XYZ Company and it’s pretty urgent.”
“No problem – What’s it about?”
“I can’t tell you unless you confirm your address with me”
“Umm… well I can’t confirm it with you if you can’t tell me what it’s about! She’ll just think it’s spam and not call back…”
“I can’t legally do that, sorry. You’ll just have to have her call us back.”
“Okay fine, yes – that’s our address. What’s going on?”
“Great. We’re a debt collection agency and please be advised this call will be monitored and recorded.”
“What? We don’t owe anyone anything – believe me. I do this stuff for a living.”
“Well, it shows that Mrs. Money owes ZZZ Company $85.00 from October of 2011. How would you like to pay for that?”
“What? Hold please… I have no idea what you’re talking about.”
At this point I’m like, “this chick is crazy! she has us confused w/ someone else,” but I humor her and go talk to my wife. Who, to my surprise, not only KNOWS what this debt agency is talking about, but then gets LIVID because she had already dealt with this matter over a year ago!! And was all supposed to be taken care of already!
I was pretty dumfounded. And then felt like an ass for assuming this was all a mistake and treating the whole phone conversation as it was too, haha… I forget some people SUCK AT THEIR JOBS and can make our lives miserable!
So I picked the phone back up and told the nice lady that we do, actually, know what this is about, and we’d be having a few choice words to say to this company but will get it resolved ASAP. And that if we need to call the agency back for whatever reason, we’ll do so and get it squared away 100%. She was super cool with it, and made the notes in her records. Telling me they were more of the reputable type of debt collectors over those shady ones.
Can you imagine if we hadn’t answered that call though? Or how many calls we have *already* not answered this whole time?? It could have been resolved months ago maybe! And now if this is on my wife’s credit report and screwing her over without us even knowing about it? Messed up, man… and really scary to think about :( Yet another reason though to be careful about what calls or emails you’re purposely screening! Never really know how important some of them can be, that’s for sure…
Anyone else experiencing crazy calls/emails that you almost ignored? Did they end up saving or costing you anything? I guarantee we’re not the only ones dealing with nonsense like this… People can really make our lives much more stressful than needed, it’s a pain. And also a part of life.
[Photo by Andrew Girdwood]