Paribus Review: The App That Gets Your Money Back

by J. Money - Last updated November 22, 2016

paribus review
Review of: Paribus

Reviewed by:
Rating:
5
Last updated:Tuesday, November 22, 2016

Summary:

No more worrying about missing coupons or price changes as you shop - Paribus will give you back any money you missed out on :) Automatically.

You know how you buy stuff, and then 3 seconds later find it somewhere else cheaper? Or you forgot to search for a freakin’ coupon? Or, worse – those tricky companies play the “price drop” game on you fully knowing the best time, and amount, to show you ton their site because they have your entire psychological profile on file?

Well, a new service that just came out fixes that :) It’s called Paribus.co, and they give you back the money you should have saved from the start.

I signed up the second I heard about it, and then hopped on the phone with its founder to learn more (you’ll see my Q&A with him down at the bottom of this Paribus review). Excited to see how much they save me – those companies are gonna lose some profit if this catches on!

What Is Parabus & How Paribus Works

Stores guarantee money back when prices fall, the only catch is that you have to ask for it (and know when to do so). Paribus does this for you.

All you do is sign up with your email, connect whatever accounts that you shop with, then get back to your life without having to do a thing more. As you go about your business shopping however you already normally shop, the Paribus robots scan and monitor all incoming receipts of yours (they’ll also go back 30 days when you first sign up) looking for any money that was left on the table. Which happens when either of these 3 things occur:

how paribus worksEvery time they find a discrepancy, they automatically submit a claim on your behalf and then the money owed – minus a 25% commission – goes right back into your accounts. If you never get any money back (which would be shocking, because it would mean you’re either an impeccable shopper or you never buy anything online!), they don’t take a penny.

So pretty much they just give you money for doing nothing :) And unlike my darlings Digit and Acorns that I rave about (sorry, I know I do it a lot but I’m obsessed!), they’re giving you back *money you already spent* instead of just moving your own money to a different account to help out (like  savings account with Digit, and an investment one with Acorns).

Because remember, you’re not changing anything about your current shopping behavior – this is all money you already agreed to give the store for item X in return. So it’s like buying a video game at Target, and then them telling you “hey – take $3.00 back, you forgot to use a coupon!” Genius.

Speaking of Target, here are the merchants Paribus currently works with: Amazon.com, Target, Wal-Mart, Staples, Gap, Old Navy, J. Crew, NewEgg.com, Zappos, Macys, Bloomingdales, Bonobos, Nordstrom (how many of you frugal ones shop there? ;)), Banana Republic, Athleta, and Piperlime (?)

Here’s a fun 1 minute video they put together:

What the dashboard looks like:

I’ve literally just signed up so I don’t have any transactions funneling through my account just yet (and unfortunately/fortunately I don’t shop much anyways so it wouldn’t be that thrilling to see – hah!), but here’s a screenshot of a dummy account to give you an idea of what it looks like when logged in online:

paribus dashboardScreenshots of what it looks like on your phone is down below…

Is Paribus legit? Yes. Are there cons to Paribus? Of course.

Here are all the ones I can think of:

  • You have to give them permission to scan your email. It’s freaky, I know. Here’s a work around though: create a brand new email account and funnel all your shopping through it going forward. It’ll be annoying to set up, but it separates it out from all your other email if you’re concerned.
  • They take 25% of the money they find. Sucky, sure, but also fair, yeah? Businesses don’t make money off of thanks :) And what would you rather have: 75% of free money or 0% of free money?
  • If you don’t shop online much, you won’t save much. This is obviously both good and bad, and the only reason I won’t be saving millions off it myself myself ;) But since I run most of my online shopping through Amazon, I’m still connecting everything to it to catch those straggler dollars whenever I do happen to shop. It’s free, why not?
  • You could get lazy and not do your up front research as much. In theory Paribus should catch this and refund your excess money, but I wouldn’t suggest getting into the habit of it.
  • They’re in beta – so there will probably be some quirks.
  • They don’t work with the entire internet. Yet.

I asked Eric Glyman, one of the co-founders, to elaborate on some of this down below, along with other questions I was just itching to ask that I didn’t see covered in other Paribus reviews. Should shine some more light:

One-on-One with Paribus Co-Founder Eric Glyman

paribus founders

First off, I can’t believe this hasn’t been made before! What got you and your friend to build it?

We felt the pain of getting burned by bad deals too many times, and wanted something for ourselves. It’s a bad feeling when you think you got a deal, only to find out that you paid too much. It’s worse when you’re even promised money back (through low price guarantees), only to find that the promise that’s supposed to protect you is actually incredibly confusing and time consuming to redeem (by design).

And when we realized that prices are changing faster and less transparently than ever (when we started, Amazon was changing ~250,000 prices per day, now it’s estimated that they change ~80 million every single day!), it became clear that we as consumers needed some serious help.

We’re not sure why it hasn’t been done before, but we’re up to the challenge. My co-founder Karim and I have been friends for six years. We met in college (Karim has a Master’s in Computer Science and helped teach me some CS too), and we knew we had enough skills to start building. Karim could handle the code and the ins and outs of the loyalty programs, and I could handle the legal/financial/product minutia. We haven’t stopped since.

What’s up with the name? Reminds me of an old pair of Nike running shoes I used to own ;)

You’re the first blogger to ask us this! We’ve been waiting to set the record straight. We pronounce it like “Pair-uh-bus.” We’ve also heard “Pair-uh-BOSS.” We like that too :)

The word itself comes from the latin term Ceteris Paribus (kɛtərɪs pɑːrɪbʊs). My fellow economics/ classics/philosophy/money thinkers out there may recognize it — it’s used when you want to consider how one thing affects one other thing, but do not want to get bogged down thinking about all of the factors involved all at once. A favorite word of great minds like Cicero, John Stuart Mills, Milton Friedman, John Maynard Keynes, etc.

We’ve always believed that, at its essence, shopping shouldn’t be more complicated than finding what you need/want, and buying it. The word Paribus captures this. Just buy what you want, and if you miss a better deal (or are taken advantage of), you’ll just get the difference back. Elegant, and no hassle involved. That’s Paribus.

What’s the average amount of money users right now are getting back?

We’re averaging between $3 and $5 a month.

This number can vary a lot depending on how often you shop. Some people have saved $300+ (and one business – $1000+) within 3 months. But for those who don’t shop online all that much, savings won’t be that high — Paribus only helps if you’re making online purchases in the first place.

How much have YOU, personally, saved from your own darling creation?

Paribus has saved me $152.26 so far (on $1,826 in purchases — so a cashback rate of ~8%). All automated. Here’s my actual dashboard:

eric glyman saved with paribus

But I’ve also used the information (on price changes) that Paribus shows me to save even more with my credit card (See proof below: $192.22).

I do most of my online shopping with my Discover card. They have a 90 day price protection policy, so if you buy something, and it drops in price drops after, you can get the difference back from the credit card. Many stores only have 7-14 day price protection coverage periods, but policies at credit cards can extend as long as 3 months. So a lot longer opportunity to get money back. Paribus doesn’t automate getting this money back just yet, but the historical price data we give on all your purchases is definitely enough to file these claims on your own and get some serious cash back.

Last year, I saw on Paribus that (i) an office chair, (ii) an iPhone 5s and (iii) a blender I bought had all dropped in price. It had been ~45 days, so the stores wouldn’t cover me, but Discover did! I filled out the paper work and got $192.22 back. There can be a lot of savings in price protection, and its our mission to help you get all of it.

(Note: To be clear, I have no outside affiliation with Discover)

discover card price change refund checks

Is Paribus safe? The biggest obstacle I see here in wooing new members is the fact you have to attach your personal email to your system. What can you say to all those thinking that right now that would help alleviate a bit of this concern? Or is it a legitimate one?

It’s our biggest challenge. And we hope that as our member base grows, we will prove that we’re working day and night to defend our members’ interests.

We are taking all the precautions we can to adhere strictly to security best practices. A few things:

  • First, Paribus does not live in your inbox. It places webhooks to detect and pull store messages based on sender and subject alone. So, inbox security stays under the supervision of companies that you already trust (e.g., Google and Microsoft).
  • Second, security is embedded through our entire architecture, including dedicated firewalls, VPN services, intrusion prevention systems and stringent access controls.
  • Third, Paribus complies with the Payment Card Industry Data Security Standard (PCI DSS). Complete credit card information is never stored on Paribus servers. And we use Stripe, one of the world’s most secure payment processors, to handle all transactions.
  • Fourth, data is transmitted securely via SSL (TLS 1.2) bank-grade encryption. Any sensitive information stored is encrypted using AES-256 encryption.

Lots going on behind the scenes to make sure information is very well protected.

Last, I think your reaction is totally on point — we know of many members who have created a brand new email account just for shopping, and linked this account up with Paribus. You’ll get the all the benefits/savings of Paribus, and also separate your shopping activity from all your other personal information.

What about submitting tickets on their behalf, say, to Amazon. Is there any way they can get in trouble or blacklisted from them, God forbid? (Although that would surely help us ALL save more money in the end – hah)

We’ve heard stories before about Amazon members getting blacklisted for causing trouble (e.g., returning things way too often, making way too many requests, etc.). The unifying theme among those banned is that they’d somehow violate the rules, make unfair demands of Amazon staff, or even commit fraud.

Our huge difference — you are explicitly promised price protection by the stores you shop at, and Paribus is simply helping you get what’s promised to you. Nothing excessive, no fraud, nothing unfair. Based on the thousands of data-points we have seen, not a single Paribus member has faced this issue so far. Definitely something we’re monitoring, but we feel strongly that our members are in the right here.

Besides, if stores like Amazon get to change 80 million prices a day, we think its only fair that you have strong technology on your side too.

Most of us do our shopping online, so you’ve got a bulk of our transactions covered. Is the plan forward to extend into physical stores too? What other upgrades do you guys envision rolling out?

Still a ways away, but that’s a major goal. Something like 90% of shopping in the U.S. happens offline.

Next steps on the roadmap include rolling out a native iOS app (Summer 2015), adding support for more stores, and automating credit card price protection. Be there soon!

You guys are totally bootstrapped, doing all this with your own funds or those you’ve raised from family and friends, yeah? Any way for us investors out there to jump on board if we think you’re onto something big here? ;)

Stay tuned! We’re looking towards the end of the summer :)

What’s been the coolest part of the ride so far?

Honestly, the journey of going from an idea, to releasing a product with actual value. It works, it saves real money, and it feels good to be able to contribute something useful.

Lastly, what’s in your wallet right now?

eric glyman paribus wallet

Credit Cards:

  • Discover (My go-to for online shopping)
  • Amex Gold (Everything else)
  • TD Cash Rewards (Just in case)

Debit:

  • Silicon Valley Bank (Paribus card)
  • TD Bank Debit (Just in case)
  • Transit Visa card (To buy subway rides)

Misc:

  • Cash
  • MetroCard (Live in Brooklyn, NY)
  • Coffee card (For the long days)
  • Health/Dental
  • An old student ID from China (Still in my wallet! Lived in Beijing for over a year..)

*****************************

paribus app[What Paribus looks like on a phone]

What do you think? Awesome? Lame? Gonna sign up and try it out?

Here’s what to do if so:

  1. Sign up to Paribus.co
  2. Attach your account(s)
  3. Wait for money to start coming back

I think that’s the best part of it all – you don’t have to change a thing about your habits. Just keep shopping as you normally do (which hopefully isn’t that much!) and then watch clumps of money get returned as their algorithm does it’s thing in the background… My type of service!

Let me know if anyone tries it out, and how much $$$ you get back… This could be a game changer.

UPDATE: Paribus was just acquired by Capital One!!!

————–
PS: Something else I love about these guys is that they treat this thing as their baby, and personally respond to all their customers. Here’s an email they send out to give you an idea of their style:

paribus welcome email

PLEASE NOTE: As with most in-depth reviews I spend my time sharing with you all here, I get paid a referral commission for anyone who signs up and saves. In this case it’s $5.00 as you can see above, and anyone else who signs up will also get this refer-a-friend opportunity as well. Regular readers know I would never pimp out anything I don’t love or use myself here, and this post would have been written regardless of money. Please don’t ever sign up to something you don’t trust!

Jay loves talking about money, experimenting, blasting hip-hop, and hanging out with his two beautiful boys. You can check out all of his online projects at jmoney.biz. Thanks for reading the blog!

{ 91 comments… read them below or add one }

1 Chris @ Flipping a Dollar May 13, 2015 at 6:17 am

I wonder if Amazon re-sellers can use this service. A lot of them use sites like shoprunner to buy stuff to re-sell (although I think they frown on this), but then you could also look to make money on the back end if there’s a price drop!

I don’t buy enough online though so I don’t think it’s for me. Seriously, it’s like once every couple months. Money not spent is money saved!

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2 J. Money May 13, 2015 at 8:07 am

Interesting about re-sellers! I don’t know much about that world but I’ll see if I can get Eric to comment on that one.

And agreed – best way to save money (and 100% at that!) is to just not spend it :)

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3 Eric @Paribus May 13, 2015 at 11:20 am

Hey Chris,

You’re on point with your point on re-sellers — many have already found out about us (though have to say, J$ was surprisingly early in his discovery!). At the heart of it, these guys are bulk buyers. Price drops affect everyone, even if you intend to re-sell the item later.

Totally right on your point with frugal living. But when do make your occasional purchases online, we look forward to being able to help! – Cheers, Eric

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4 Brian @ Debt Discipline May 13, 2015 at 7:01 am

Sound pretty cool, just don’t think I buy enough online to be useful for me, but for those who do sound like a nice app.

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5 Clarisse @ Make Money Your Way May 13, 2015 at 7:36 am

I think this is a very good service! I’m just wondering if this Paribus.co can be use worldwide?

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6 Eric @ Paribus May 16, 2015 at 6:04 pm

Hey Clarisse!

It is a goal to go international, but for now Paribus just supports the US-websites of the stores listed here: https://paribus.co/merchants

That said, we do have many members abroad (in Europe, Middle East, Asia, South America, etc.) who still place their orders on the US listed sites, and have their orders shipped abroad. Not a perfect solution yet, but if this is how you order too, Paribus can be helpful

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7 Debby May 13, 2015 at 7:55 am

I don’t shop much online until the holidays, then October, November, and December – watch out! I will definitely sign up before I start my seasonal shopping. Looking forward to the savings this year. Thanks, Paribus! And, thank you, J. Money, for introducing this great app!

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8 J. Money May 13, 2015 at 8:04 am

That’s a great idea actually! It would be interesting to see if a surge comes their way then, especially from all us non-shoppers out there :)

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9 Eric @Paribus May 13, 2015 at 11:29 am

Thanks, Debby! Look forward to seeing/helping you for the holidays!

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10 Hannah May 13, 2015 at 8:03 am

I hate shopping for deals, so this is the App for me! Paribus- please hook us up with Home Depot and Lowes next!

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11 Eric @Paribus May 13, 2015 at 11:32 am

We aim to please, Hannah! And appreciate the quick feedback too — will be adding these to our product roadmap.

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12 Elise @ Simply Scaled Down May 13, 2015 at 8:06 am

Wow, this is a great app. I don’t do much online shopping (I don’t do much shopping at all…I kind of hate it). But this will be great for a lot of my friends! I’ll pass the word along. Thanks!

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13 superbien May 13, 2015 at 8:31 am

This looks pretty good. I hate in person shopping, so do it all online, and I’m sure amazon has my price tolerances pegged.

Their security architecture looks good, esp PCI, and their privacy doc doesn’t really raise flags. Probably important to realize that saying ‘when you get something for nothing, you’re probably the product being sold’ shouldn’t be applicable here since they get a full quarter of each refund… But they’re still selling your info to targeted advertisers. See below from their privacy policy. It’s nothing you’re not already seeing though.

“We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services about the use of our Service. In addition, we may participate in online advertising networks and exchanges that display relevant advertisements to our Service visitors based on their interests as reflected in their browsing of the Service and certain third party sites participating in the same networks and exchanges. These entities may use cookies, web beacons, pixels, embedded scripts, and other technologies to automatically collect information about your use of the Service, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Service and other websites and better understand your online activity.

This means that some information about your browsing of the Service and certain third party sites may be shared with these companies for the purpose of delivering ads to you on the Service and certain third party sites, and Paribus may receive from some of these companies information about third party sites that you have visited. This information is used for marketing purposes and the practice is sometimes termed “retargeting” to indicate that information from one retailer is used to suggest to you relevant products offered by another retailer.”

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14 J. Money May 14, 2015 at 11:03 am

good info to consider man – thx for dropping it :)

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15 Jason May 13, 2015 at 8:40 am

Signed up! It will be nice having this run in the background because I’m always buying stuff from Amazon and worry about hitting the price at the right time!

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16 J. Money May 13, 2015 at 10:52 am

awesome! let me know how much you end up saving later as I’m sure you’ll beat me :)

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17 Gregory Haney May 13, 2015 at 9:02 am

I was intrigued enough to click through to the article, but the frequent use of winky and smileys in this article just turned me off. Think there can be a place for those, but they felt really out of place and unprofessional here.

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18 J. Money May 13, 2015 at 10:57 am

interesting… it always comes across as a “real person” to me vs corporation, but I do get what you’re saying. and I’m probably biased since I put a winky on almost every sentence of mine ;)

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19 Tatum November 25, 2015 at 7:27 pm

Hahaha! I think I agree with you, J$! I work in a job that requires a lot of emailing and chatting. I tend to express myself with emoticons because we lack that face to face interaction, but I always end up deleting it for fear of getting a reaction like this guy’s. ;)

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20 Keely May 16, 2016 at 3:25 pm

Completely the opposite for me- your tone is spot on and feels REAL compared to just your standard ad/sponsored post.

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21 J. Money May 16, 2016 at 3:33 pm

Thanks Keely – appreciate that!

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22 Kerri May 13, 2015 at 9:51 am

Sounds amazing! I plan to sign up but did you get a referral code when you signed up, J. Money? Let me know and I’ll use it to sign up. Might as well earn yourself a $5 reward for sharing! :)

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23 J. Money May 13, 2015 at 11:02 am

awww, you’re too sweet :)

any of the links in the article above that mention Paribus is attached to my referral link, so feel free to click through those. I’m really glad you like it enough to try out!

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24 Logan Maloy May 13, 2015 at 10:27 am

AWESOME concept. I love it.

I basically never buy anything online, only if I can get an online deal that isn’t offered in the store, but I think I’m going to sign up for it as a just-in-case thing. Even if it saves me nothing it also cost me nothing, right.

Can’t wait to see the possible upgrades that they can make to the concept.

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25 J. Money May 13, 2015 at 11:06 am

that’s my line of thinking too… plus sometimes I just pick stuff up on a whim cuz I’m in a rush or being lazy or something, so I guarantee it would find me a few dollars in those instances. Not that I try and make it a habit :)

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26 Jason @ Debt Departure May 13, 2015 at 10:35 am

I do most of my purchases online so this seems perfect. Hoping for the best!

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27 Noelle May 13, 2015 at 10:45 am

My question, as always for these types of reviews, is it available to Canadians? You guys have such awesome products/apps in the US that are generally not available to Canadians until waaay later in the game… :(

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28 J. Money May 13, 2015 at 9:09 pm

Yeah, US-based only right now :(

They did tell me though that they have a number of international users (in Asia, Europe, Middle East, South America) who shop at the US versions of their supported stores. And they save money! You just have to shop at the US-versions of the stores for the work around…

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29 Kalie May 13, 2015 at 11:18 am

Cool app! My husband and I can get really irked over scenarios where something goes on sale after we buy it. For some reason that gets under our skin. The Walmart price-matching app is also pretty slick (for in-store shopping).

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30 Ashley May 13, 2015 at 1:14 pm

This seems like a dumb question and something I just missed in the article, but I’m going to ask anyways. Do I only have to give them access to my email that is used for online shopping? Or do they have access to my bank account (cc transactions) as well? How do you get the money back if they don’t have access to your bank account?

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31 Eric @ Paribus May 14, 2015 at 2:37 am

Hi Ashley!

Definitely a solid question. Key points:

1. Paribus detects purchases from e-receipts sent to the email that you join with. And for stores that don’t send itemized receipts (Amazon), we’ve built a way for you to add credentials so these itemized purchases can be tracked too. If there’s no e-receipt to tie the purchase with, the item isn’t tracked.
2. Paribus does not have access to your bank account or CC transactions. The key reason Paribus requests a card is to be able to charge/earn our success fee for saving you money! If we don’t save you money first, you’ll never be charged.

When Paribus engages successfully on your behalf and a store issues you a price adjustment, you will typically receive that price adjustment in the form of the store refunding money directly into your original form of payment with the store. For example, if you originally paid with a debit card, you should receive a credit for the amount of the refund on that debit card. The store, and not Paribus, issues the full refund.

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32 Reelika @Financially Wise On Heels May 13, 2015 at 3:54 pm

That is new to me! I had never heard about them. I wonder whether it works worldwide or only in the US? You got me interested, I have to do some more research :) Thanks for sharing this, I appreciate it!

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33 J. Money May 14, 2015 at 11:02 am

US only, but if you shop directly at the US-based sites it could work then ;)

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34 Fervent Finance May 13, 2015 at 4:02 pm

I buy basically everything on Amazon except groceries. This seems perfect for me. Thanks for the heads up!

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35 Tami May 13, 2015 at 4:15 pm

I will sign up for sure. Love Amazon, but they are rather sneaky with watching what I buy and for how much. Thanks for creating this and I look forward to being a part of your growth!

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36 J. Money May 13, 2015 at 9:12 pm

haha yeah – they’re the sneakiest :) (but good thing we still love them!)

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37 Heather May 13, 2015 at 6:14 pm

Definitely going to try this! I don’t shop much, but I do get a lot of things on Amazon, so even if it’s just a few bucks back it’s better than nothing! Thanks for the info!

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38 Chung May 13, 2015 at 11:07 pm

I just signed up. The process to sign up is easy. I can’t wait to see how the claim work and how much I will be getting back.

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39 Eric @ Paribus May 16, 2015 at 6:07 pm

Great to have you onboard, Chung! We hope you’ll be pleasantly surprised with what we’re able to save you over the upcoming year

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40 Philip May 14, 2015 at 4:59 pm

The sign up was a little strange and I have made purchases on amazon in last 30 days but does not indicate anything, not sure what is happening. I make plenty of amazon purchases so should help out.

Hopefully I emailed them and stuff will get straightened out, or it just works on future sales not the past 30 days. Either way hopefully comes out well for everyone.

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41 J. Money May 14, 2015 at 10:30 pm

Maybe it takes a little bit to aggregate or something? Lemme know if you don’t hear back from them in a few days – I’ll ping ’em for you.

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42 Eric @ Paribus May 16, 2015 at 6:09 pm

Hey Philip,

Apologies for the hassle — looks like we were having a minor hiccup on the server, but should be resolved. I think my co-founder, Karim, was in touch, though please do let us know if anything else comes up. Great to have you onboard!

Eric

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43 Philip May 18, 2015 at 8:43 am

Yes, they did get back and it is connected and finding the purchases. Great support, good sign of things to come, now just hoping for a catch on an amazon purchase.

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44 Tre May 14, 2015 at 10:21 pm

I have to try this!

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45 Master Nerd May 15, 2015 at 6:46 pm

I agreed, why the heck has no one done this sooner?! If they can get the logistics sorted out and partner with more retailers (and countries..*cough* Canada *cough*) they could make a killing! Earlier this year I managed to save myself $900+ because I just happened to be browsing the retailer’s website and noticed the brand new (very expensive; don’t judge! lol) bike I just purchased was suddenly %25 off! Fortunately, I saw that during the 30-day price drop period and soon after got a nice refund on my credit card.

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46 Eric @ Paribus May 16, 2015 at 6:11 pm

That’s a phenomenal story! Great to hear that you didn’t let the retailer get away with it.

Working on it! We’re just getting started, but have many more stores (and ambitious plans) in the pipeline. If there’s something specific you’re looking for, drop us a line and we’ll try our best to make it happen. -Eric

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47 Kim May 15, 2015 at 7:25 pm

That’s one way to make awesome deals even awesomer! :) I’m going to try it.

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48 Kim May 15, 2015 at 9:57 pm

J$! Question: Does this work if you purchase something through cashback sites like Ebates or FatWallet?

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49 Eric @ Paribus May 16, 2015 at 6:13 pm

Hey Kim,

Founder @Paribus here. It works no matter where or how you make your purchase.

As long as you 1) Make a purchase from one of the supported stores (listed here: https://paribus.co/merchants ) and 2) Have the e-receipt delivered to the email that you sign-up to Paribus with, then you should be all set.

Great to have you onboard, and always feel free to get in touch!

Eric

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50 J. Money May 20, 2015 at 12:12 pm

Great question and answer!

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51 Heather May 16, 2015 at 6:16 pm

I signed up but have a quick question….if I delete shopping emails, will Paribus still be able to access it in my trash folder? I’m OCD about my inbox…how long do I need to keep shopping emails in there for Paribus? Thanks!

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52 Karim Atiyeh May 20, 2015 at 12:27 pm

Hi Heather. Karim from the Paribus team here.

Paribus will not be able to detect purchases in your “Trash” folder but quickly detect new purchases as they come in (usually within a few minutes, sometimes within the hour, but this can sometimes take a little longer in rare cases depending on GMail’s servers).

More practically:
1) If you delete your receipts and shipping confirmation at the end of the day, you should be fine.
2) If you decide to move a few receipts back to the inbox, you can shoot us an email at [email protected] and we’ll trigger a re-sync to pull them for you.
3) You can set-up automatic filters to put all receipts (or emails from @amazon.com, @jcrew.com etc.) in a “Receipts” folder so that you don’t ever have to see them.

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53 john July 15, 2015 at 12:07 pm

this doesnt frighten you though?

and im one of those straight up resellers, and the service itself seems amazing, but to give someone access to my email with such power does seem scary.

* View and manage your mail
* View, manage, and permanently delete your mail in Gmail
* Create, update, and delete labels
* Compose and send new email

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54 J. Money July 20, 2015 at 11:39 am

You can always use a separate/new email for purchases and attach it to that one :) Then you’d avoid all the spam email too that comes with buying stuff online – hah!

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55 Jason July 17, 2015 at 6:49 pm

I understand that it scans receipts from your inbox, but if you usually delete receipts and put it in the trash, does it scan your trashcan for receipts too? Otherwise I’ll have to dog out those receipts so that paribus can do its thing. Thanks for the reply.

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56 J. Money July 20, 2015 at 11:41 am

Here’s what the team said when a previous commenter asked:

Paribus will not be able to detect purchases in your “Trash” folder but quickly detect new purchases as they come in (usually within a few minutes, sometimes within the hour, but this can sometimes take a little longer in rare cases depending on GMail’s servers).

More practically:
1) If you delete your receipts and shipping confirmation at the end of the day, you should be fine.
2) If you decide to move a few receipts back to the inbox, you can shoot us an email at [email protected] and we’ll trigger a re-sync to pull them for you.
3) You can set-up automatic filters to put all receipts (or emails from @amazon.com, @jcrew.com etc.) in a “Receipts” folder so that you don’t ever have to see them.

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57 Dawn August 27, 2015 at 9:43 pm

Is there an a\Android app???

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58 J. Money August 28, 2015 at 10:58 am

Not yet I don’t believe. They did just release an iPhone app though.

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59 Heather September 2, 2015 at 5:32 pm

I signed up through the app instead of the link, do you have a referral code I can enter on the app? I don’t see one listed in the article unless I missed it

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60 J. Money September 7, 2015 at 1:05 pm

Aww, well aren’t you kind :) Don’t worry about it – I don’t think there is a code or anything outside of just clicking through one of my links and then signing up. I’m just glad you’re testing it out! Let me know how it goes after a while :)

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61 Nicky November 18, 2015 at 8:05 am

What if your purchase is made with a gift card? I often will stock up on Amazon gift cards now while I can earn 5-10% cashback with a credit card & then use that balance for purchases.

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62 J. Money November 18, 2015 at 2:55 pm

Great question indeed… I don’t personally know the answer but hopefully someone who reads this next will! :)

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63 lee November 26, 2015 at 1:00 pm

is this for mobile only as an app or it work in desktops?

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64 J. Money November 30, 2015 at 4:30 pm

Both. I’ve actually never used the app before myself.

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65 Kate December 1, 2015 at 4:52 pm

Do you know if Paribus will work w/ Amazon Prime Pantry. I can see how prices change a lot w/ dry goods (paper towels, lysol, etc.) and how paribus would handle that sub-service of Amazon.

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66 J. Money December 2, 2015 at 6:59 am

I do not, but I know Amazon is a HUGE part of their system so I’m sure they’ve looked into it at the very least. Maybe ping them on Twitter or Facebook (or email) and ask? And then let us know what you find out? :)

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67 Kate December 14, 2015 at 6:49 pm

Just got confirmation that they include Prime Pantry purchases.

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68 J. Money December 17, 2015 at 4:32 pm

Thanks for coming back to let us know!

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69 Mark Z December 9, 2015 at 6:44 am

Just installed the app and went into my feed and saw a lot of amazon purchases I made. I noticed in the upper right in most of the purchases it had the word ineligible. When I clicked on that it stated that this item did not fall under amazons price match plan, or something to that regard. I do most shopping on amazon, so should I expect most of my purchases through there, via my prime account, to wind up being ineligible for price match?

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70 Marc @Paribus March 15, 2016 at 1:57 pm

Marc here from Paribus
Eligibility is a quick and easy system for us to show you a store’s policy on price reduction refunds. If you go to the dashboard and scroll over the merchant icon of the purchase, you can read the store’s policy and see whether that purchase is eligible for a refund or not.

As a quick summary, items labeled as ‘eligible’ are covered by a store’s price protection policy — when prices drop during this period, Paribus will automatically file claims to get you money back. Items labeled as ‘maybe’ are no longer covered by the original store of purchase, but may be covered by your credit card provider. Items that are ‘ineligible’ are not eligible for money back.

I wouldn’t worry about this feature too much, if you can get a refund out of an order, Paribus will do all the heavy lifting for you automatically! Just sit back, relax and enjoy the savings on autopilot.

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71 Doug Carroll February 29, 2016 at 1:36 pm

Is there a process to withdraw from this service if I find it is not worth while?

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72 J. Money February 29, 2016 at 3:09 pm

Yeah, I’m sure there’s a “delete” or “deactivate” area in there somewhere…

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73 Marc @Paribus March 15, 2016 at 1:57 pm

Marc here from Paribus!

To delete your account, you can visit your profile at http://www.paribus.co, go to ‘Account Settings’, ‘Profile’, and then click on ‘Delete Paribus Account’ under your profile picture.

We’re so sorry to see you go. It is unfortunate you want to leave us already, but to help improve our user experience do you have any feedback on what we could have done better?

Miss ya already :'(

Marc

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74 Cedric Ingram March 2, 2016 at 9:54 pm

Looking to save money.

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75 Marci March 3, 2016 at 7:15 am

I just signed up. How can none of my purchases be eligible? Staples and Amazon are on the list.

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76 Marc @Paribus March 15, 2016 at 1:56 pm

Hey Marci,

Some purchases on Amazon are not eligible (because they are sold by 3rd party vendors)

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77 Jim Fairbank March 4, 2016 at 5:57 pm

I’m having an issue with adding your supported merchants to my account…
Specifically Staples & BestBuy…

Why or What am I doing wrong…?

It will only let me use Amazon…

Also, does Amazon.Smile work as one of your merchants…?

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78 Marc @Paribus March 15, 2016 at 1:55 pm

Hey Jim,

All the other supported merchants are taken care of paribus.co/merchants

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79 TEH March 11, 2016 at 11:00 am

Is there an Android app out there or what?

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80 J. Money March 16, 2016 at 2:16 pm

they’re only on Apple right now, but they plan on releasing their Android app over the next two months or so.

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81 Katie April 1, 2016 at 8:09 pm

I know you’ve mentioned people deleting order confirms and that by doing so it won’t work. What about if you keep it as new but move it to another folder within your mail? I keep all my receipts in one folder for tracking. Also, I just signed up and it is not registering any of my purchases. This might be because I use the old school aol. Yes I am a diehard aol user and I’m 32-they got me hooked in my pre-teen years!

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82 Marc (Paribus) April 25, 2016 at 1:59 pm

Hey Katie,

As long as they are still in your inbox (or in subfolders) you should be all set!

Did you make sure to link your Amazon Account as well?

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83 Barb April 11, 2016 at 10:45 am

What if your receipts are not emailed to you? Will this still work

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84 Marc (Paribus) April 25, 2016 at 2:00 pm

Hey Barb,

It only works for online retailers unfortunately (they will always send you a receipt)

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85 Melissa April 15, 2016 at 4:24 pm

How does Paribus calculate when to ask the retailer for a partial refund? Is there a formula for how much money / what percentage of the cost, before Paribus asks for the refund? I’ve had several claims / refunds — and yay! The refunds are between $1 – $3 each. I currently see that I have a $0.30 price drop on an eligible item, but no claim submitted. What threshold must be met for the claim to be submitted?

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86 Marc (Paribus) April 25, 2016 at 2:00 pm

Hey Melissa,

We usually do not file claims under $1

Thanks,
Marc

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87 Tiffany April 24, 2016 at 3:23 am

I have my own domain and email hosted with Rackspace and it says my email provider is not currently supported. Is this due to my custom domain or the fact that rackspace hosted emails are not supported? And is there any plan to support this in the future?

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88 michael akers April 24, 2016 at 8:28 pm

So i have ordered stuff online for years from amazon but have deleted there receipits that have come to my emails do they go into your amazon account and see if they can save you money ?

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89 Marc (Paribus) April 25, 2016 at 2:02 pm

Hey Michael,

Please make sure you linked your Amazon Account properly. Once you do, we will track your purchases and check for price differences (multiple times a day). And if you are eligible, we will file a claim on your behalf and get you the difference back

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90 Jennifer January 1, 2017 at 4:13 pm

Would Paribus work if I paid with Amazon giftcards?

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91 Chris February 27, 2017 at 6:22 am

I purchased something from Amazon and it said eligibility ended 22 days ago but I only purchased it 6 days ago. Am I missing something on how this app works?

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